All Collections
Guides
Guides
Explains how to get started, how to unlock and park bikes
+1
15 articles in this collection
Written by
Bergen Bysykkel,
Oskar,
Pesar
and 1 other
What's on my profile
The information you can see and edit
Written by
Oskar
Updated over a week ago
How to report a broken bike
Did you get a broken or damaged city bike? You can report this directly in the app.
Written by
Oskar
Updated over a week ago
Found a lost city bike?
What you can do if you find a city bike laying around
Written by
Martina
Updated over a week ago
How long are the stations open?
Opening hours for the city bikes
Written by
Pesar
Updated over a week ago
Can I unlock two bikes with the same subscription?
Answers and what you can do
Written by
Martina
Updated over a week ago
How long can I use a bike?
An explanation of the rental time and extended rental
Written by
Martina
Updated over a week ago
Getting started with Bergen City Bike!
How to set up a subscription and use the city bikes
Written by
Bergen Bysykkel
Updated over a week ago
I've received a gift card, how do I redeem it?
How to redeem gift cards
Written by
Martina
Updated over a week ago
How do I pay for extended rental?
How to activate extended rental
Written by
Bergen Bysykkel
Updated over a week ago
How do I report a broken city bike
How to let us know when a city bike need a fix
Written by
Bergen Bysykkel
Updated over a week ago
The app shows I'm in the wrong place
Troubleshooting when the apps' location is off
Written by
Martina
Updated over a week ago
How to unlock and park a bike
How do I unlock a city bike?
A thorough rundown of how to unlock city bikes
Written by
Martina
Updated over a week ago
How do I park a bike?
A thorough rundown of how to park a city bike
Written by
Bergen Bysykkel
Updated over a week ago
Why do I get a message saying that my bikes isn't delivered, I got confirmation in the app?
The reason you're getting asked to park your bike again
Written by
Bergen Bysykkel
Updated over a week ago
Why hasn't the trip ended? The bike is delivered
Troubleshooting when not getting a confirmation in the app
Written by
Bergen Bysykkel
Updated over a week ago