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Explains how to get started, how to unlock and park bikes
15 articles in this collection
Written by
Bergen Bysykkel,
Oskar,
and
Martina
What's on my profile
The information you can see and edit
Written by
Oskar
Updated over a week ago
How to report a broken bike
Did you get a broken or damaged city bike? You can report this directly in the app.
Written by
Oskar
Updated over a week ago
Found a lost city bike?
What you can do if you find a city bike laying around
Written by
Martina
Updated over a week ago
How long are the stations open?
Opening hours for the city bikes
Written by
Martina
Updated over a week ago
Can I unlock two bikes with the same subscription?
Answers and what you can do
Written by
Martina
Updated over a week ago
How long can I use a bike?
An explanation of the rental time and extended rental
Written by
Martina
Updated over a week ago
Getting started with Bergen City Bike!
How to set up a subscription and use the city bikes
Written by
Bergen Bysykkel
Updated over a week ago
I've received a gift card, how do I redeem it?
How to redeem gift cards
Written by
Martina
Updated over a week ago
How do I pay for extended rental?
How to activate extended rental
Written by
Bergen Bysykkel
Updated over a week ago
How do I report a broken city bike
How to let us know when a city bike need a fix
Written by
Bergen Bysykkel
Updated over a week ago
The app shows I'm in the wrong place
Troubleshooting when the apps' location is off
Written by
Martina
Updated over a week ago
How to unlock and park a bike
How do I unlock a city bike?
A thorough rundown of how to unlock city bikes
Written by
Martina
Updated over a week ago
How do I park a bike?
A thorough rundown of how to park a city bike
Written by
Bergen Bysykkel
Updated over a week ago
Why do I get a message saying that my bikes isn't delivered, I got confirmation in the app?
The reason you're getting asked to park your bike again
Written by
Bergen Bysykkel
Updated over a week ago
Why hasn't the trip ended? The bike is delivered
Troubleshooting when not getting a confirmation in the app
Written by
Bergen Bysykkel
Updated over a week ago
