A city bike takes a lot of trips throughout the day, and needs some service during the season. If you get a bike with shortcomings, we will be happy if you let us know about it!

How to report a bike as broken? 

  • After the trip, you can report the shortcoming in the app

  • Send us a message in the app or on Facebook. Let us know the name of the bike and what's wrong with it.

  • A bike will register itself as broken after it has been parked three times with short intervals. Then it will lock itself to the station.

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