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Why are there zero bikes available in the app? I'm standing right beside one
Why are there zero bikes available in the app? I'm standing right beside one

The reason why a bike might not show up in the app

Martina avatar
Written by Martina
Updated over a week ago

There can be three reasons why bikes that are parked at a station do not show up in the app:

  1. The battery on the bike is flat

  2. The bike is reported as broken

  3. The bike is experiencing network issues

How long will the unavailable bike be there?

Our crew collects broken bikes and fixes up dead batteries all the time. It also helps if you notify us about these.

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